Privacy policy

Last updated: August 8, 2026

This Privacy Policy describes how WoodplanPro (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from woodplanpro.com (the "Site") or otherwise communicate with us.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Device Information: IP address, web browser type, time zone, cookies, and how you interact with the Site.
Order Information: Name, billing address, email address, and payment details (credit card information, PayPal, etc.).
Customer Support Information: Any additional information you choose to provide when contacting our support team.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes:

Delivering your digital PDF downloads and project plans instantly after purchase.
Processing payments and sending order confirmations.
Communicating with you regarding customer support or account inquiries.
Screening our orders for potential risk or fraud.
Providing targeted advertisements or marketing communications (if you have opted in).

3. Sharing Personal Information

We share your Personal Information with third-party service providers to help us operate our business and fulfill our services:

Shopify: Powers our online store. You can read more about how Shopify uses your Personal Information here: [https://www.shopify.com/legal/privacy](https://www.shopify.com/legal/privacy).
Payment Processors: Stripe, PayPal, or other processors to securely manage payment transactions.
Marketing & Analytics: Tools like Google Analytics, Meta Pixel, and third-party ad networks to help us understand how users interact with our store and serve relevant ads.

We may also share your information to comply with applicable laws and regulations or to respond to a lawful request for information.

4. Digital Products & Cookies

Our site uses cookies to remember your cart items, improve browsing experience, and measure ad performance. You can choose to disable cookies through your browser settings, though some features of the Site may not function properly.