Refund policy

Thank you for shopping at WoodplanPro.

Because our products are digital files (PDF blueprints and downloadable project plans) delivered instantly upon purchase, we generally do not offer refunds once a order has been placed and the files have been accessed or downloaded.

However, we want you to be completely satisfied with your purchase. Please review our policy details below:

1. Non-Refundable Items

Due to the immediate access and digital nature of our project plans:

Digital PDF downloads, bundle packages, and individual blueprints are non-refundable.
Change of mind after downloading the files does not qualify for a refund.

2. Exceptions & Issues

We will happily assist you and consider a refund or replacement under the following circumstances:

Duplicate Purchase: If you accidentally purchased the same digital product twice, please contact us with both order numbers, and we will issue a full refund for the duplicate transaction.
Corrupted or Missing Files: If you encounter technical issues downloading your files or if a file appears corrupted/incomplete, please contact us immediately. We will provide fresh download links or send the files directly to your email.
Unaccessed Orders: If you have NOT downloaded or accessed the digital files after purchase, you may request a cancellation within 3 days of purchase.